年支出超 200 万美元的 GCP 用户吐槽 CPU 配额限制卡住扩容

We spend 2mm+ a year on GCP. Most of our services are in a single region. We don't have a support contract because they want 10% of our spend a year and we haven't needed actual support once -- the product is pretty solid, so we go through a reseller with paltry commit discounts and bad support.

For the last few months we haven't been able to do things like scale up our Enterprise Plus Cloud SQL instances due to opaque CPU quota restraints. We want to throw money at Google and they do not let us. Fortunately we can work around it but it's absurd. Entire classes of CPUs for VMS are off limits because we'll be quota'd and quota increase requests are denied.

I very much like GCP but if you want to use it for the enterprise I suspect you gotta pay the support tax just to get somebody to check a box in their admin console to let you spend even more money.